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Privacy Policy

Last updated: July 19, 2026

1. Who We Are

RE:WASTE is a circular electronics lifecycle platform operated by Digital Flow AS, organisation number 927 161 443, registered in Norway. Our registered address is Lingelemveien 72, Sandefjord, Norway.

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

2. What Personal Data We Collect

When you submit a demo request through our website contact form, we collect the following information:

  • First and last name
  • Company name
  • Business email address
  • Phone number (optional)
  • Your message describing your workflow needs

We do not collect any sensitive categories of personal data (e.g. health data, political opinions) through this form.

3. Why We Collect Your Data and the Legal Basis

We collect and process your personal data for the following purposes:

  • To respond to your demo request - We use the information you submit to follow up with you about the RE:WASTE platform. Legal basis: Legitimate interest (GDPR Art. 6(1)(f)) and your consent given when submitting the form (GDPR Art. 6(1)(a)).
  • To improve our services - We may use aggregate, anonymised information to better understand how businesses use our platform.

4. How We Store and Protect Your Data

Your data is stored on secure servers located within the European Economic Area (EEA). We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

We retain your contact form data for up to 24 months after your initial inquiry. After that period, your data is deleted unless you have entered into a customer agreement with us.

5. Who We Share Your Data With

We do not sell your personal data to third parties. We may share your information with the following categories of service providers who process it on our behalf under data processing agreements:

  • Email delivery providers (for sending your request confirmation to our team)
  • Hosting infrastructure providers (for storing application data)

All processors are bound by appropriate data processing agreements and comply with GDPR.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access - You can request a copy of the personal data we hold about you.
  • Right to rectification - You can ask us to correct inaccurate or incomplete data.
  • Right to erasure - You can ask us to delete your data, subject to certain legal obligations.
  • Right to restriction - You can ask us to restrict how we process your data.
  • Right to data portability - You can request your data in a structured, machine-readable format.
  • Right to object - You can object to processing based on legitimate interest.
  • Right to withdraw consent - Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at hei@digitalflow.no. We will respond within 30 days.

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe your rights have been violated.

7. Cookies

This website uses only strictly necessary session cookies required for Livewire's real-time functionality. We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact

For any privacy-related questions, please reach out to us at hei@digitalflow.no.